Can I cancel my order after I've made a purchase on the website? Yes, you absolutely can, and we offer immediate order cancellations. We would just ask that you contact us immediately within 24 hours after purchasing. Please send us a message and we'll cancel and refund you in full as soon as we get your request.
How do I return or exchange an item? We will accept any returns for all undamaged items within the 30-day period. No questions asked. We want to guarantee customer expectations and ensure satisfaction of your purchases.
We're confident that our premium selected product selection will either meet or exceed your expectations. Nevertheless, if you wish to make a return - please contact our support team at firstname.lastname@example.org and we will respond within 24 hours to assist you with the process. Please note that the shipping fee will be deducted.
What's your refund policy? If you decide to return our product, we will refund you in full minus the shipping cost. You will receive your refund within 48 hours after the product has been received in our facility.
What types of Payment do you accept? We accept all Payments including Visa, Mastercard, Google Pay, Apple Pay and American Express.
Where do you ship? We ship world - wide.
What do you charge for shipping? Shipping is free in USA, Canada, UK and Australia. For the rest, shipping varies based on location.
What's the shipping time estimate in the US? 2 business day shipping. *Please note that a lag up to 7 business days should be expected from the estimated delivery day due to Covid 19*
What's the shipping time estimate outside of US? It varies based on the location however we estimate delivery within 2 weeks. *Please note that a lag up to 7 business days should be expected from the estimated delivery day due to Covid 19*
What if the item I ordered arrives broken or damaged? If you discover a flaw in the package, please contact us within the first 7 days of receiving that item and we'll work it out with you. Please contact us at email@example.com.